Shipping policy

Shipping Policy

Free Shipping We offer free shipping on all orders worldwide, including all European Union countries. No minimum order value is required.

Estimated Delivery Times

• European Union: 7–12 business days after dispatch

Orders are processed within 1–2 business days. You will receive a shipping confirmation email with tracking information once your order has been dispatched.

Order Tracking Once your order is shipped, you will receive an email with a tracking number. You can use this to monitor your delivery status.

Customs & Duties (EU) As of July 1, 2021, all goods imported into the EU are subject to VAT. For orders under €150, VAT may be collected at checkout. Customs duties may apply for orders over €150 and are the responsibility of the buyer.

Lost or Delayed Packages If your order has not arrived within the estimated timeframe, please contact us at support@carlo-cantinaro.com and we will investigate with the carrier.